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| Age Concern Information Line | ||
| Contact information | Tel: 0800 009 966 | |
| Alzheimer's Society | ||
| Contact information | Tel: 0800 009 966 | |
| Association of Community Health Councils for England and Wales | ||
| Contact information |
Gen
enq - Tel: 020 7700 1152
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| Email mailbox@achcew.org.uk | ||
| Attention Deficit Disorder Support Line | ||
| The service | A support group and help line for parents of children with hyperactivity and attention deficit disorders. | |
| Contact information |
Tel:
01373 826 045
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|
| Address | 1A
High Street Dilton Marsh Westbury BA13 4DL |
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| BCODP British Council of Organisations of Disabled People | ||
| The service | A national umbrella organisation comprising 120 full member organisations of disabled people. | |
| Contact information | ||
| British Epilepsey association | ||
| Contact information |
Gen
enq - Tel: 080 8800 5050
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| Email: epilepsey@bea.org.uk | ||
| British Institute of Learning Disabilities (BILD) | ||
| The service | BILD is a charity committed to improving the quality of life of people with a learning disability. It provides services that promote good practice in the provision and planning of health and social care services for people with learning disabilities. | |
| Contact information |
Web:www.bild.org.uk/
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| Careers National Association | ||
| Contact information |
Gen
enq - Tel: 080 8808 7777 or 020 7490 8818
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| Campaign Against Living Miserably (CALM) | ||
| The service | Trained counsellors answering calls during the evening and early morning hours. | |
| Contact information | ||
| Carelaw | ||
| The service | An information site for young people in care in England & Wales | |
| Contact information |
Web:
www.nchafc.org.uk
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| Caring matters | ||
| Service | A national charity focusing on the rights and responsibilities of everyone receiving or providing long-term care services - irrespective of age, sex, race, or condition. Information, links, and resources supporting information needs of patients and their loved ones, carers, social care, healthcare, and legal professionals. | |
| Contact information |
Tel:
+44 (0) 20 7402 2702
Web: www.caringmatters.dial.pipex.com |
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| Address |
132
Gloucester Place |
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| Charity Search | ||
| The service | An organisation that helps older people to find charities which can provide grants to individuals. | |
| Contact information |
Tel:
0117 982 4060 (M-F 10.00 -16.00)
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| Address | 25
Portview Road Avonmouth Bristol BS11 9LD |
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| Childline | ||
| Contact information | Tel: 08001111 - 24 hour helpline or textphone 0800 400222 | |
|
Web:
www.childline.org.uk
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| Community Legal Service | ||
| The service | Detailed information on local solicitors, legal advice and information providers. Information in English, Welsh, Bengali, Cantonese, Gujarati, and Urdu. | |
| Contact information | ||
| Counsel & Care | ||
| Service | Provides information, advice and casework for elderly people, families, carers, and care professionals. | |
| Contact information | ||
| Address |
Twyman
House |
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| Department of Health | ||
| Contact information |
Web:
main site www.doh.gov.uk |
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| Department of Social Security | ||
| Contact information |
Web:
www.dss.gov.uk
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| Disability Rights Commission | ||
| The service | The task of the Disability Rights Commission is complex and challenging although their objective is simple - to eliminate discrimination against disabled people. They intend to achieve this through providing information and advice to disabled people, employers and those who provide any form of service to the public. One way of doing this is through their website. It provides information about the Disability Rights Commission and their work. It also contains a great deal of other helpful information. | |
| Contact information | ||
| Elder Abuse Response | ||
| Contact information | Tel: 0808 808 8141 | |
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Web:
www.elderabuse.org
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| Family Rights Group | ||
| Contact information |
Gen
enq - Tel: 0800
733 1696
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| Government information for Carers | ||
| Contact information |
Web: www.carers.gov.uk |
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| Homes for Homeless People | ||
| Contact information |
Gen
enq - Tel: 0800 243675 and 01582 481426
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| Local Government Ombudsman | ||
| The service | Free, independent and impartial investigation of complaints about local authorities and some other bodies, including school governing bodies (admission matters only). The Ombudsmen can investigate most council functions but there are some exclusions. For details see website or call our advice line. |
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| Contact information |
Advice line: Lo-call 0845 602 1983 |
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| Website: www.lgo.org.uk Email: enquiries@lgo.org.uk |
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| Malcolm Rowley Trust | ||
| The service | Independant body. | |
| Service status | Voluntary organisation - Regional / National | |
| Contact information |
Gen
enq - Tel: 01942 892854 Fax: 01942892854
E-mail: support@malcolmrowleytrust.com |
|
| Address |
Malcolm
Rowley Trust |
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| Mencap | ||
| Service | Mencap provides information, residential, education and employment services, leisure opportunities and individual support and advice for people with a learning disability, their families and carers on national and local levels. | |
| Contact information |
Tel:
020 7454 0454
Web: www.mencap.org.uk |
|
| Address |
Mencap
National Centre |
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| Mental Health Law Explained | ||
| The service | A web site explaining the Mental Health Act(1983). | |
| Contact information | ||
| MIND infoline | ||
| Service | Advice and information service includes fact sheets, publications, helpline and legal advice services related to mental health issues on national and local levels. | |
| Contact information | ||
| Address |
15-19
Broadway |
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| Muslim Womens Helpline | ||
| Contact information | Tel: 020 8904 8193 / 908 6715 | |
| National Association of Citizens Advice Bureaux (NACAB) | ||
| The service | Citizens Advice Bureaux dealt with over 6.2 million problems during the past year, providing advice on every subject in 700 bureaux in England, Wales and Northern Ireland and 70 bureaux in Scotland. | |
| Contact information | ||
| National Children's Bureau | ||
| Contact information | Tel: 020 7843 6008 | |
| National Deaf Children's Society | ||
| Contact information | Tel: 020 7250 0123 Helpline(voice and text) | |
| National Mencap Community Support Team | ||
| The service | The team supports the MENCAP local socieities, work on campaigns and provide a limited amount of advocacy support. They can point you in the right direction if you need advice and information in relation to any services for people with learning disabilities, their families and carers. Contact the National Centre, and they will put you in touch with your regional office | |
| Contact information |
Tel:
0171 454 0454
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| Web:www.mencap.org.uk | ||
| National Youth Advocacy Service | ||
| Service | Advocacy Service for children in care. For any young person looked after by a Local Authority. | |
| Contact information |
Tel:
0151-3427852
Fax: 0151-3423174 Freephone: 0800-616101. Lines are open 3. 30pm - 9. 30pm every week day and 2pm to 8pm on Saturdays and Sundays |
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| Address |
1
Downham Road South |
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| New Ways to Work | ||
| The service | Advice and information about flexible working arrangements. | |
| Contact information | Tel: 020 7930 0093 | |
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E-mail:
nww@dircon.co.uk
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| NHS | ||
| The service | Information about the NHS and care services, benefits, documents, illnesses and disabilities and procedures associated with health and social care services. | |
| Contact information |
Tel:
0845 4647
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| Web: www.nhsatoz.org.uk | ||
| NSPCC - Child Protection Helpline | ||
| Contact information | Tel: 080 8800 3333 | |
| Parents for Inclusion | ||
| Contact information | Tel: 020 7582 5008 helpline - textphone 020 7582 5333 | |
| Public Concern at Work | ||
| Service | Founded in 1993, this is the leading authority on public interest whistleblowing. Their charitable objectives are to promote compliance with the law and good practice in organisations across all sectors. In practical terms, they focus on the responsibility of workers to raise concerns about malpractice, and the responsibility of those in charge to investigate and remedy such issues. | |
| Contact information |
Telephone:
020 7404 6609
(for general calls and Helpline)
|
Public
Concern at Work Suite 306 16 Baldwins Gardens London EC1N 7RJ |
| Relatives and Residents Association | ||
| Service | Aiming to support relatives, friends and residents of care homes. to make sure that people in nursing home, long-stay hospitals or residential settings receive the best possible care. | |
| Contact information |
Tel:
020 7916 6055 (M-F 10.00 - 12.30; 13.30 - 17.00)
Web: www.counselandcare.org.uk |
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| Address |
Tavistock
Place |
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| RESCARE | ||
| Service | The relief of people with a mental handicap and their families | |
| Contact information | ||
| Address |
Rayner
House |
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| Royal National Institute for Deaf People (RNID) | ||
| Service | Information on deaf and hard of hearing people | |
| Contact information |
Tel:
020 7296 8000
Textphone: 020 7296 8001 Fax: 020 7296 8199 E-mail: helpline@rnid.org.uk Web: www.rnid.org.uk |
|
| Address |
Tavistock
Place |
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| SCOPE | ||
| Service | National disability organisation whose focus is people with cerebral palsy. | |
| Contact information | ||
| Address |
6
Market Road |
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| Telephone Counselling Careline | ||
| The service | Confidential counselling service. | |
| Contact information |
Tel:
020 8 514 1177
(M-Thurs 10.00 - 16.00, 19.00 - 22.00) (Fri 10.00 - 13.00, 19.00 - 22.00) |
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| The Stroke Association | ||
| Service | Local stroke groups nation wide and some young stroke groups. They also manage homes for people who have sustained head injuries. | |
| Contact information |
Helpline:
0845 303 3100 (M-F 09.30 - 17.30)
Web: www.stroke.org.uk |
|
| Address |
Stroke
House |
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| The Ann Craft Trust | ||
| The service | The Ann Craft Trust is a national association dedicated to the protection from abuse of adults and children with learning disabilities. | |
| Contact information | ||
| The Office of the Care and Protection | ||
| Contact information |
Tel:
02890 235111
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|
| Address |
Royal
Courts of Justice |
|
| United Kingdom Health Care Association (UKHCA) | ||
| Service | Professional association aiming to raise the profile of domiciliary care as a genuine alternative for people to remain in their homes. Information about service at no cost to clients. | |
| Contact information |
Help
line: 020 8288 1551
Web: www.ukhca.co.uk |
|
| Address |
42b
Banstead Road |
|
| Voice UK | ||
| The service | A voice for people with learning disability who have experienced crime or abuse. | |
| Service status | Charity - Regional / National | |
| Contact information |
Gen
enq - Tel: 01332 202555
|
|
| Address |
The
College |
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